Terms of Service

1. Introduction

Welcome to Urban & More (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://urbanandmore.com/ the “Website”) and any related products, content, features, and services collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

Provide accurate, current, and complete information.

Maintain and promptly update your information as needed.

Ensure that all information submitted to us is truthful and not misleading.

3.2 Account Responsibilities

You are responsible for:

Keeping your account login credentials secure.

All activity that occurs under your account.

Promptly notifying us of any unauthorized access or suspected security breach.

We are not responsible for losses arising from unauthorized use of your account unless required by applicable law.

4. Orders and Payment

4.1 Product Availability

All products offered through the Website are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

4.2 Pricing

Prices are listed on the Website and are subject to change without notice. We make reasonable efforts to display accurate pricing and product information, but errors may occur.

We reserve the right to correct pricing, product descriptions, availability, or other errors at any time, including after an order has been submitted.

4.3 Payment Terms

You agree to provide complete and accurate billing and payment information for all purchases.

Accepted payment methods may be displayed at checkout and may include major credit cards, debit cards, digital payment providers, or other payment options made available through the Website.

Payments may be processed by third-party payment processors. By submitting payment information, you authorize us and our payment processors to charge the applicable amount for your order.

4.4 Order Acceptance

Your receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

Product unavailability.

Pricing or product description errors.

Payment issues.

Suspected fraud or unauthorized activity.

Violation of these Terms.

For questions about an order, please contact orders@urbanandmore.com.

5. Shipping and Delivery

5.1 Shipping Policy

Shipping options, costs, and estimated delivery times may be provided at checkout or in our Shipping Policy, if available on the Website.

Delivery times are estimates only and are not guaranteed unless expressly stated. We are not responsible for delays caused by carriers, weather, customs, incorrect shipping information, or circumstances beyond our control.

5.2 Risk of Loss

Unless otherwise stated, risk of loss and title for products purchased from us pass to you upon our delivery of the items to the shipping carrier.

You are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided by you.

6. Returns and Refunds

Returns, refunds, cancellations, and exchanges are subject to our Return and Refund Policy, if available on the Website.

If you need assistance with a return, refund, or order issue, please contact orders@urbanandmore.com.

7. Intellectual Property

7.1 Ownership

All content on the Website, including text, images, graphics, logos, icons, product descriptions, designs, software, and other materials, is owned by Urban & More or its licensors, suppliers, or content providers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial use, subject to these Terms.

7.3 Restrictions

You agree not to:

Copy, reproduce, distribute, modify, sell, or exploit any part of the Services without our written permission.

Use our trademarks, trade names, logos, or branding without authorization.

Use hidden text, metadata, or tags containing our name or trademarks without permission.

Reverse engineer, interfere with, or attempt to extract source code from any portion of the Services.

8. User Content

8.1 Submissions

If you submit reviews, photos, comments, feedback, suggestions, or other content to us or through the Website “User Content”), you grant Urban & More a worldwide, royalty-free, non-exclusive, transferable, sublicensable license to use, reproduce, display, distribute, modify, and create derivative works from your User Content in connection with operating, marketing, and improving our Services.

8.2 Prohibited Content

You agree not to submit User Content that:

Is unlawful, false, misleading, defamatory, obscene, or abusive.

Infringes another person’s intellectual property or privacy rights.

Contains viruses, malware, or harmful code.

Promotes harassment, discrimination, violence, or illegal activity.

We reserve the right to remove or modify User Content at our discretion.

9. Prohibited Activities

You agree not to:

Use the Services for any unlawful purpose.

Violate any applicable laws or regulations.

Attempt to gain unauthorized access to our systems, accounts, or networks.

Interfere with or disrupt the operation of the Website or Services.

Use bots, scrapers, crawlers, or automated tools without our permission.

Submit false, misleading, or fraudulent information.

Impersonate another person or entity.

Engage in activity that may harm Urban & More, our customers, or third parties.

10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.

10.2 No Guarantee

We do not guarantee that:

The Website or Services will be uninterrupted, secure, or error-free.

Product descriptions, pricing, availability, or other content will always be accurate or complete.

Any defects or errors will be corrected.

The Website will be free of viruses or harmful components.

Some jurisdictions do not allow certain warranty limitations, so some of the above limitations may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, Urban & More, its owners, employees, affiliates, contractors, suppliers, service providers, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the Website, Services, or products purchased through the Website.

Our total liability for any claim arising from or related to these Terms or the Services shall not exceed the amount you paid to us for the product or service giving rise to the claim, unless otherwise required by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Urban & More, its owners, employees, affiliates, contractors, suppliers, service providers, and partners from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

Your use of the Services.

Your violation of these Terms.

Your violation of any law or third-party right.

Your User Content.

Any fraudulent, abusive, or unlawful activity by you.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or used the Services in a way that may harm us, our customers, or third parties.

Upon termination, your right to use the Services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

15. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, the Services, or any purchase made through the Website shall be resolved through binding arbitration in Los Angeles County, California, unless another forum is required by applicable law.

Before initiating arbitration, you agree to first contact us at support@urbanandmore.com so we may attempt to resolve the dispute informally.

16. Changes to Terms

We may update or modify these Terms at any time. The latest version will be posted on the Website and will become effective immediately upon posting, unless otherwise stated.

Your continued use of the Services after any changes are posted means you accept the updated Terms.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

17.2 Entire Agreement

These Terms, together with any policies referenced herein, constitute the entire agreement between you and Urban & More regarding your use of the Services.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms as part of a merger, acquisition, sale of assets, or by operation of law.

18. Contact Information

For questions about these Terms, your account, orders, or customer support, please contact us:

Company Name: Urban & More
Website: https://urbanandmore.com/
Customer Support: support@urbanandmore.com
Order Support: orders@urbanandmore.com
Phone: (323) 448-2549
Business Hours: 9:00 AM – 5:00 PM PST